The work
Realsystems,running now
Every system on this page was built and shipped, and each one says plainly where it stands today. One department at a time, on the tools the team already had open.
18 systems · 11 industries
The cooling water outlet temperature for the main engine is set to 85 ± 6 °C, with an alarm limit of 95 °C and a shutdown at 100 °C.
Maritime engineers stopped digging through manuals and now find any spare part instantly.
They ask in plain language, and the answer comes back cited to the page it came from. A half filled parts sheet goes in and comes back completed, with the source behind every match.
- Wants a price on the 6mm laminated, roughly 40 sheets, for September.
- Quote to go out Thursday at the latest.
- Pays late as a rule. Not a problem, just how they work.
Wholesale reps stopped typing up their visits and let an AI agent handle it all.
A rep does twenty to thirty visits a week, and writing each one up meant an evening of opening three different lists and updating a customer card, so it did not get done. Now he tags the agent on his phone and says what happened, in his own words, on the walk back to the car. The visit files itself, the promises become tasks in the right list, and the CRM and the ERP stay current on their own.
Blocked in the EU by 2 in-force patents. The molecule itself is free.
Earliest clear date · 2031-09-18
Pharmaceutical researchers used to check a molecule's patents one database at a time, and now they type the name.
Before a generics team commits to a product, somebody has to find every patent that touches the molecule, across Europe and the United States, going through the public databases product by product. Now the name goes in and the blocking patents come back sorted, with expiry dates, live legal status, who already holds approval, and a five page report behind it. There is no language model anywhere in it, so an R&D lead can check every line against the source.
Lovely. Shall I pass those details to reservations for a quote?
Resort guests get an answer at any hour, and reservations gets the enquiry already written up.
A resort enquiry is never one question, and almost none of the answers are the same for every room, so a website page answers them technically and not usefully. The agent answers room by room, down to which ones come with breakfast and which ones do not. When a guest starts talking about dates it takes the dates, the room type and the number of guests out of the sentence itself, reads them back, and hands reservations an enquiry it can quote from, without ever guessing at a price.
Agency creatives open a full first draft of the brief, the calendar, the copy and the images in under ten minutes instead of a blank page.
A campaign used to wait on four people in turn, an account manager then a creative then a copywriter then a designer, and the coordination between them over email is where the time actually went. Now all four drafts arrive together, written for the client's own brand and filed straight into the client's own Drive folder. Nothing is drawn until a person approves the plan, so the team's job starts at judging the work rather than starting it.
A linen brand asks for a newsletter and gets the animation, the copy and a scheduled campaign back for approval.
Every newsletter used to be assembled by hand across five places: three photos turned into an animation, copy written to the brand's rules, HTML pasted into the email tool, a send time picked, the team told, a calendar row added. Now one sentence starts it and all of that comes back done. The one thing it will not do is press send, because the finished campaign is deliberately left sitting in draft for a person to approve.
I do not have a live exact number for Kenya to hand.
Donors asking a tree-planting charity where their money goes get an answer at any hour, in either language.
The answers already existed, spread across the pages of a website, in an organisation whose people are busy planting in fifteen countries. The agent on the site answers from their own programmes instead, down to the villages in Kenya and the species planted there, in Greek or in English, and it has handled 388 messages so far. Pushed for an exact tree count it does not hold, it said so rather than producing one, which is the only reason the numbers it does give are worth reading.
A surgeon with no time to write now approves articles built from the evidence instead of generic health copy.
A practising orthopedic surgeon has the clinical authority to say something true and no hours in which to write it, so the alternative is the generic health copy every clinic ends up with. Five agents run it end to end, one per stage: research, then strategy, then the article, then a scoring pass by an agent that had no hand in writing it. The draft lands in a Google Doc and the doctor signs it off, because nothing here publishes itself.
Grocery back office clerks match every supplier invoice to its delivery note by hand, and a proof of concept did it straight off the paperwork.
A clerk takes a stack of invoices for one store, filters a screen down to those dates, and works through the pile hunting for each document in the list, correcting a receipt date that was written on by hand with a pen. The proof of concept read the real documents instead and matched them on five fields, leaving the amount out on purpose because it can legitimately differ between the two. Seven of ten delivery notes matched with no tuning of any kind, on a demonstration set, and nothing is in production.
A regulated fund manager's visitors get a straight answer, and never get the advice the firm is not allowed to give.
In regulated finance the dangerous answer is the helpful one, because a visitor asking what a structure means for their situation is asking for advice the firm is licensed and constrained around giving. This assistant explains the structure, answers in whatever language it is written to in, and holds its instructions against anyone trying to talk it across that line. It is built, and it is not switched on today.
An agency running more than a hundred and fifty clients gives the routine half of the work to agents, and nothing reaches a client ungraded.
An orchestrator reads each request and routes it to one of eight agents, with twenty four commands and forty three skills behind them. Every deliverable is graded before a client sees it, and a C goes back to the agent that wrote it with the reason attached. No email has ever sent itself, because one went out without review once and the rule has been absolute since.
Every agent that sends an email sends it from its own real account, so you can always see which one did what.
The easy way is one shared login for all of them, and then nobody can tell which agent sent which email, which is exactly what went wrong here once. Now each of six servers holds one credential and acts as one real account, and it asks the provider who it is rather than being told, so the mailbox and the login cannot disagree. The reply tool takes the message and the words and works out everything else, so a thread cannot be broken and nobody drops off the copy list. 558 tools across the six, counted from the code.
Everything is filled in. Confirm and I render the PDF.
A salesperson finishes the call and the twelve page proposal is already written.
Assembling the proposal cost an afternoon every single time, for a document whose twelve pages never changed shape. Now the conversation is the brief. The system reads it, pulls the rest out of the client's own files, asks only about the gaps it genuinely cannot fill, and renders the branded A4 PDF after one confirmation.
Every prospect's website gets looked at properly before anyone writes them a word.
The opener that gets a reply says something true and specific about the person reading it, and that used to mean somebody opening every site by hand. Now the leads are split into batches and reviewed in parallel, each site scraped, screenshotted and judged honestly, with the ones already doing fine skipped and a reason written next to them. 77 sites reviewed in about five minutes, 65 kept, 12 skipped, and a person still presses send.
There are four bedrooms across the two floors, each with its own bathroom. Ask me about any of them and I can be more specific.
Estate agents no longer answer the same five questions about a property, because the tour answers them itself.
Somebody walking through a 3D scan can see every room and still not know how many bedrooms there are, when it was built, or whether the thing in front of them is included, and those questions arrive at whatever hour they happen to be browsing. Now they can ask the tour, by typing or out loud, and get the answer in the language they asked it in, taken straight from the property's own file. It will not discuss the price. That one goes to the agent.
Three are waiting on you. Two need a reply before the sign off, one needs the brief approved.
Project | Waiting on | Days ----------+------------+----- Atlas | your reply | 2 Meridian | your reply | 4 Northwind | brief | 1
The whole agency workspace answers from a phone, so a question no longer waits until somebody is back at a desk.
The system that knows every client, every project and every file could only be reached by sitting down at a laptop, and the questions worth asking it are the ones that occur to you between two other things. Now it answers in a chat thread. You can type it, send it as a voice note, or send a screenshot of the thing you are looking at, and each thread keeps its own conversation intact across restarts.
An agency's video editor gets forty minutes of takes back as a finished vertical cut, with every restart and dead pause already gone.
A short video for TikTok or Reels starts as forty minutes of somebody saying the same sentence four times over. The work was finding the clean take of each line by ear and then closing every gap between them, and it took an afternoon. The cut is now derived from the audio rather than from the transcript, which is the only thing that reliably stops a doubled line surviving all the way to a published post.
Somebody on a phone call says a website address, and the research that used to follow the call happens during it.
A voice agent on a phone cannot show a table, and it cannot make six tool calls while somebody waits on the line listening to silence. So it makes one call and everything sits behind it. The site is read, the business is worked out, three opportunities are drafted, a report is written and emailed, the lead is filed, and what comes back is a single paragraph written in the order somebody would actually say it out loud.
